Full-Time Residential Care OfficerShailer Park, QLD 4128Full Time Job descriptionSkypoint Support Services Pty Ltd7/45 Commercial Drive, Shailer Park 4128Full-Time Residential Care OfficerSALARY $82,000 plus superannuationMultiple roles availableDUTIESDaily Care and Support • Assist residents with personal hygiene, including bathing, dressing, grooming, and toileting. • Prepare nutritious meals, assist with feeding, and manage dietary needs. • Help with household tasks like cleaning, laundry, shopping, and budgeting. • Support safe mobility, transfers, and physical therapy exercises.

Health and Wellbeing • Administer medication safely according to prescribed guidelines. • Monitor health conditions, respond to medical emergencies, and provide first aid. • Offer emotional support, active listening, and daily companionship. • Plan and organize social, recreational, and community activities to promote independence.

Planning and Administration • Assess individual client needs and help develop personal care plans. • Record daily progress notes, track behavior goals, and maintain compliance documents. • Communicate updates and coordinate care with family members, caseworkers, and health professionals.

REQUIRED SKILLS Communication skills - communicating clearly and respectfully with residents, families, colleagues and external professionals. Interpersonal and relationship-building skills - developing appropriate, trusting and professional relationships with residents. Personal care skills - assisting residents with daily living activities such as hygiene, dressing, meals and routines where required. Behaviour support and de-escalation - responding calmly to challenging behaviour, conflict, distress or emotional situations. Empathy and patience - understanding individual needs while maintaining professional boundaries. Observation and assessment skills - recognising changes in behaviour, wellbeing, health or safety and reporting concerns appropriately. Medication and health support - assisting with medication and health-related routines where authorised and appropriately trained. Documentation and report writing - maintaining accurate case notes, incident reports, progress notes and other care records. Risk management and safeguarding - identifying risks, following child/vulnerable-person protection procedures and responding appropriately to incidents. Crisis-management skills - remaining calm and following procedures during emergencies or behavioural incidents. Teamwork - working effectively with other care staff, managers, social workers, health professionals and support services. Planning and organisational skills - managing routines, appointments, activities, transport and competing responsibilities. Cultural awareness and sensitivity - providing respectful support to people from diverse cultural and linguistic backgrounds. Confidentiality and professional boundaries - appropriately handling personal and sensitive information. Problem-solving and decision-making - responding appropriately to changing circumstances while following organisational policies and individual care plans. Resilience and emotional self-management - remaining professional when working in stressful or emotionally demanding situations.

The required qualification is Completion of Diploma in Community servicesExperience equivalent to at least 12 months full-time work; gained within the 5 years recently; in the occupation or a related field at the same skill level; and it can be full-time, part-time or casual, but part-time/casual work must add up to the equivalent of 12 months full-time.

How to apply:

Applications open on 15 September 2026 and close on 15 October 2026.Please send your CV to . Please include the job role title in your email.<img src="https://www.jobg8.com/Tracking.aspx?qhu%2fMFEnWC8i1MYRMxvRqvp3kx6CpNbHc" width="0" height="0" />