Family Dispute Resolution Practitioner - Townsville

Posted: 23/02/2026

Closing Date: 31/08/2026

Job Type: Permanent - Full Time

Job Category: Counselling, Practitioner, Therapeutic etc.

Centacare North Queensland is seeking an experienced Family Dispute Resolution Practitioner to join our Family Relationship Centre in Townsville.

This is a meaningful, practice-focused role supporting families navigating parenting arrangements, care arrangements, property matters and separation decision making- always prioritising the best interests of children and young people.

What you'll enjoy

• SCHADS Level 5 salary (Starting salary of $100,783.28 per annum)
• Plus $2,500 above award payment- each year!
• $15,900 salary packaging + additional meal entertainment benefits
• 5 weeks annual leave + 17.5% loading
• Birthday leave (because we celebrate our people)
• On-site café (because thoughtful mediation requires good coffee)
• A supportive, experienced FRC leadership team

Job Description Your Impact

You will:

• Conduct client intake, risk and needs assessments
• Facilitate family dispute resolution and mediation processes
• Support parents to develop practical, child-focused parenting arrangements
• Apply child-inclusive and culturally responsive practice frameworks
• Ensure compliance with the Family Law Act and FDRP Regulations
• Maintain professional standards and FDR accreditation
• Engage with community and sector stakeholders
• Contribute to a collaborative, best-practice team culture

This role offers a balanced caseload within a supportive structure that values reflective supervision and continuous improvement.

Desired Skills and Experience What you bring:

• Tertiary qualifications in Psychology, Social Work, Law, or FDR/Mediation
• Accreditation (or eligibility) as a Family Dispute Resolution Practitioner
• Experience in child-focused dispute resolution practice
• Strong understanding of legislative and professional obligations
• High-level communication and assessment skills
• A commitment to ethical, culturally safe service delivery

And lifestyle?

Live where others holiday. Short commutes. Weekend trips to the reef or rainforest. Magnetic Island sunsets after a meaningful week of work.

Centacare North Queensland promotes wellbeing and resilience across our region and is committed to integrity, respect, equality, compassion, dignity and stewardship

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.