healthAbility's Reconnect Counsellor & Case Manager supports young people aged 12-18 who are at risk of homelessness, using a strengths-based, holistic approach to prevent homelessness and improve wellbeing. The role sits in the Children, Youth and Family team, co-located at the Nillumbik Youth Hub with a strong Outreach focus.

The position is part-time (0.6 FTE) until 30 June 2027, with responsibilities that include caseload management of 20-30 young people per year and collaboration with

Job Category: Children, Youth & Family Services

• Competitive salary including salary packaging
• Work between Eltham and Diamond Creek, with hybrid working arrangements available
• Part-time, 0.6 FTE fixed-term opportunity until 30 June 2027

Who are we?

healthAbility, as the name suggests, plays a unique and valuable role in the health system. We work to address the root causes of vulnerability, prevent disease and promote lifelong health outcomes, empowering people in our community to live their best life.

Our role is also supporting people to self-manage long-term health conditions, such as diabetes and mental health challenges, with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people, including older people and people with disability, to stay living at home longer and to live well in their community.

Our broad range of primary health services, care management and in home and community support services can be tailored to an individual's needs and with major hubs in Box Hill and Eltham, these services can be delivered locally, in the Eastern and North Eastern suburbs of Melbourne.

Why work with us?

Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most, the wellbeing of our employees is just as important.

When joining healthAbility's supportive, kind, caring and ethical culture, you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities, from prevention through to specialist care, and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven, offering careers with meaning and environments that are flexible, evolving, creative and connected.

healthability is proud to be an equal opportunity employer.We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders, people with disabilities, LGBTIQ+ and from culturally diverse backgrounds to apply for this job, with age being no barrier.

Job Description

The Opportunity

The Reconnect Program supports young people aged 12-18 years who are at risk of homelessness and live, work, study or play in Banyule or Nillumbik areas. The Reconnect Counsellor & Case Manager uses a strengths-based, holistic approach to support young people, their families, carers and other networks to prevent homelessness, create opportunities to sustain safe home environments, improve life-skills and improve overall wellbeing.

The Reconnect Counsellor & Case Manager is actively involved in community networks, with schools and other organisations to build awareness of youth homelessness and build capacity among parents, carers, educators and other professionals. The role uses case management and counselling frameworks and holds a caseload of 20-30 young people per year.

The Reconnect program sits within the Children, Youth and Family team at healthAbility, and is co-located at the Nillumbik Youth Hub, with a substantial Outreach focus. The role is part time (0.6 FTE) until June 30, 2027.

Desired Skills and Experience

Skills & Experience

If you have a qualification in Social Work, Youth Work, or similar, and demonstrated experience supporting young people, especially through case management, counselling or outreach roles, we would love you hear from you. We are looking for a well-rounded professional who is passionate about young people and youth homelessness, who can work independently and contribute to a multidisciplinary team.

Experience in the homelessness sector, with LGBTIQA+ and neurodiverse young people, in group facilitation, in family mediation and parent/carer capacity building would be highly regarded.

Job Category: Children, Youth & Family Services

• Competitive salary including salary packaging
• Ongoing part-time (0.6 FTE) opportunity
• Work between Eltham and Box Hill locations, with hybrid working arrangements

Who are we?

healthAbility, as the name suggests, plays a unique and valuable role in the health system. We work to address the root causes of vulnerability, prevent disease and promote lifelong health outcomes, empowering people in our community to live their best life.

Our role is also supporting people to self-manage long-term health conditions, such as diabetes and mental health challenges, with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people, including older people and people with disability, to stay living at home longer and to live well in their community.

Our broad range of primary health services, care management and in home and community support services can be tailored to an individual's needs and with major hubs in Box Hill and Eltham, these services can be delivered locally, in the Eastern and North Eastern suburbs of Melbourne.

Why work with us?

Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most, the wellbeing of our employees is just as important.

When joining healthAbility's supportive, kind, caring and ethical culture, you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities, from prevention through to specialist care, and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven, offering careers with meaning and environments that are flexible, evolving, creative and connected.

healthability is proud to be an equal opportunity employer.We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders, people with disabilities, LGBTIQ+ and from culturally diverse backgrounds to apply for this job, with age being no barrier.

Job Description

The Opportunity

• Support parents and carers of children and young people (0-18) through short-term counselling, coaching and capacity-building.
• Deliver meaningful support that helps families overcome challenges and strengthen wellbeing.
• Facilitate parenting groups, workshops and seminars that build confidence, connection and practical skills.
• Connect families with tailored supports through warm referrals and strong community partnerships.
• Co-facilitate engaging child and youth programs alongside Allied Health professionals.
• Build relationships across schools, community organisations and local networks to increase access to support.
• Provide flexible support across healthAbility sites, community locations and telehealth.
• Contribute to innovative programs and resources that respond to the evolving needs of families.

Desired Skills and Experience

Skills & Experience

• Qualified in Social Work, Psychology, Counselling or a related field.
• Experience supporting children, young people and families in a community services setting.
• Knowledge of child and adolescent development, including neurodiversity.
• Confident facilitating groups, workshops and parent education programs.
• Skilled in family support, goal planning, referrals and service navigation.
• A collaborative team player with strong community networking skills.
• Organised, proactive, and able to work independently.
• Current Victorian Driver's licence.

Interviews may take place as applications are received.